Warranty

Lampventure provides you with one of the most high quality lighting fixtures in the US. However, even the best craftsmanship is sometimes faulty. Here you can read about our warranty types and coverage details.

Two-Year Limited Warranty: All lighting fixtures sold by Lampventure are covered by a two-year limited warranty from the date of purchase for the original consumer who owns the property. This warranty pertains to manufacturing defects and failures under normal use and proper handling. Lampventure warrants that its lighting fixtures will remain intact during normal residential use for at least 2 years. In the event of failure, Lampventure will supply the necessary parts to restore the lighting fixture to proper working condition at no cost.

Warranty Coverage Exclusions: Our warranty does not cover products purchased from unauthorized sellers. Damage resulting from installation error, product abuse, misuse, or the use of inappropriate cleaners is not covered. Labor charges, installation, repair, or replacement costs, as well as indirect, incidental, or consequential damages, are excluded.

Wear and Tear: Normal "wear and tear" is not covered by our warranty. Products are tested for common use situations.

Professional Installation: We recommend professional electrician services for all lighting fixtures installations and repairs. Original Lampventure replacement parts are advised for maintenance.

Warranty Claim Process: To initiate a warranty claim, please provide video or photo documentation illustrating the issue. Include relevant details such as the product order number, model name, color, and purchase date. For any questions or concerns about our warranty, feel free to contact us.

At Lampventure, we are committed to delivering reliable and durable products, and our warranty reflects our confidence in the excellence of our lighting fixtures.

If you have any questions or concerns, please contact us.